Warranty/Returns

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Warranty

We offer a 14 day warranty on all starter kits, batteries and atomizers.

We do not offer returns on eLiquid for hygienic reasons.

Returns/Refunds

We offer a 14 day return/refund policy on all starer kits, batteries and atomizers.

We do not offer returns on eLiquid for hygienic reasons.

Please email us at customer_support@esmokeronline.com for assistance if you are in need of service/replacements or returns.

When you email us at the above address, please make certain to provide us with the following information in your email:

1. Your full name and shipping address.

2. Part name you are having difficulty with (and color if applicable...i.e. Joye 510 Atomizer-Black).

3. The originating order# from when you purchased this part.

4. A brief explanation of the existing problem you are having.

*Replacement parts generally ship out within 2 business days after receiving from you